"The representatives spent a lot of time with me, very patient and made great recommendations!"
"They really care about fitting correctly and keeping you safe on your bike. They tell you if something doesn’t fix even if they lose a sale. They also give discounts to riders who take safety courses. "
"Went in for a new helmet, haven’t bought one in years. Eli was awesome, showing me the new tech, keeping track of what I tried on for covid safety... great guy, immensely knowledgeable, patient, good guy. Ended up buying a helmet and jacket that day.
Any time I need new gear I’m heading back there and I know Eli will hook me up with the right gear for my needs. "
"Thanks to the district manager he was there when I went back"
"Awesome staff and great customer service is above and beyond the whole entire staff is spot on couldn’t ask for anything better you guys are awesome see you soon"
"I have a big head they had a big selection very professional"
"The staff was courteous, professional, and experience. They answered all my questions and provided excellent information on the Items I purchased. "
"Unfortunately went to return my wife’s jacket I purchased in Hasbrouck Heights NJ which said they were open and was not so I drove up to NY . We drove a long way to NJ store online said they were open so I called NY Tarrytown store And spoke to young man very nice telling me that they were open very helpful but don’t remember his name believe he was asian hopefully that isn’t being racist just want him to know we were very happy "
"The CH staff was knowledgeable and honest in helping me choose a new helmet and battery, and I got a good deal."
"Easy to get there and believe me when I say that what ever you want or need they have it if not they will get it, the staff at the store will also help if need. Tomorrow I will return to the store "
"This store is without a doubt the best accessory store I have ever visited. Even the place where I bought my bike from does not hold a candle to these guys. I had been looking for a helmet for 5 months and bought a new Bluetooth to put in my current helmet. On a Friday night at closing Steven took the time to find me a new helmet that fits perfect and install the Bluetooth as well all the while he had a pressing family engagement and even though I told I would come back the next day he stayed and made sure I was set. The is what customer service is all about. You have a customer for life."
"Helpful and knowledgeable staff. "
"great service and very helpful
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"I went to buy a vest in the store and the only one I liked in my size was ripped. So I ordered the same one at the counter and was told I would receive it in three days. A week later and still no best. "
"Kevin was very helpful in finding a pair of summer gloves. "